Privacy Policy
Contact Information
14 Sector 5, Vasundhara Enclave
Ghaziabad, Uttar Pradesh 201012, India
Phone: +91 120 4538 7621
Email: info@domain.com
Our Commitment to Your Privacy
At Lumivance, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our professional courses and services.
We are committed to transparency in our data practices and compliance with applicable data protection laws, including the Information Technology Act, 2000 and the Personal Data Protection Bill provisions applicable in India.
By using our website, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our website.
Information We Collect
Personal Information You Provide
When you interact with our website or services, you may voluntarily provide us with personal information, including:
- Name and contact information (email address, phone number)
- Course enrollment and registration details
- Educational and professional background
- Payment and billing information
- Communication preferences
- Any other information you choose to provide through contact forms or correspondence
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- IP address and geographic location
- Browser type and version
- Device information and operating system
- Pages visited and time spent on each page
- Referral source and exit pages
- Cookies and similar tracking technologies (as described in our Cookie Policy)
Information from Third Parties
We may receive information about you from third-party sources, including:
- Analytics providers (such as Google Analytics)
- Social media platforms (if you interact with our social media presence)
- Payment processors
- Marketing and advertising partners
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Course Management
To provide, maintain, and improve our courses and services, process enrollments, communicate course-related information, and respond to your inquiries.
Communication and Marketing
To send you updates about our courses, educational content, promotional materials, and newsletters. You can opt out of marketing communications at any time.
Website Analytics and Improvement
To analyze how visitors use our website, identify trends, improve user experience, and optimize our content and services.
Payment Processing
To process course payments, manage billing, and prevent fraudulent transactions.
Legal Compliance
To comply with legal obligations, respond to legal requests, protect our rights, and prevent fraud or security threats.
Personalization
To tailor our content, recommendations, and communications to your interests and preferences.
Legal Basis for Data Processing
We process your personal information based on the following legal grounds:
- Consent: You have given us explicit permission to process your personal information for specific purposes.
- Contract Performance: Processing is necessary to fulfill our contractual obligations when you enroll in our courses.
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and preventing fraud.
- Legal Obligation: Processing is required to comply with applicable laws and regulations.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These providers include payment processors, email service providers, analytics platforms, and hosting services.
Business Partners
We may share information with business partners for joint marketing initiatives or collaborative educational programs, always with appropriate safeguards.
Legal Requirements
We may disclose your information when required by law, in response to legal processes, to protect our rights and property, or to ensure the safety of our users and the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
Important: We do not sell your personal information to third parties for their marketing purposes.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage of personal information on protected servers
- Access controls limiting who can view your personal information
- Regular security audits and monitoring for vulnerabilities
- Employee training on data protection and security best practices
- Incident response procedures for data breach notifications
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specific retention periods depend on the type of information and the purpose for which it was collected:
- Course enrollment and academic records: Maintained for the duration of your enrollment and for a reasonable period thereafter
- Payment and billing information: Retained as required by tax and financial regulations (typically 7 years)
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics data: Typically retained for 26 months
- Legal correspondence: Retained as necessary to comply with legal obligations
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
Your Privacy Rights
You have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal information, subject to certain exceptions and legal requirements.
Right to Data Portability
You can request a copy of your data in a structured, commonly used format.
Right to Object
You can object to certain types of processing, including direct marketing.
Right to Restrict Processing
You can request limitation on how we use your personal information in certain circumstances.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe as required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our services are intended for adults and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from someone under 18 without parental consent, we will take steps to delete that information as quickly as possible.
International Data Transfers
Your personal information may be transferred to and processed in countries other than India. These countries may have data protection laws that differ from Indian law.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data, including standard contractual clauses, adequacy decisions, or other legally approved transfer mechanisms.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We strongly advise you to review the privacy policy of every website you visit. This Privacy Policy applies only to information collected through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:
- Updating the "Last Updated" date at the bottom of this page
- Posting a notice on our website homepage
- Sending you an email notification (if you have provided your email address)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
Email: info@domain.com
Phone: +91 120 4538 7621
Address: 14 Sector 5, Vasundhara Enclave, Ghaziabad, Uttar Pradesh 201012, India
We are committed to working with you to resolve any privacy concerns you may have. We will respond to your inquiry within a reasonable timeframe.
Last Updated: January 6, 2026